WEBINAR: The Cost of Coordination Failure

[Alies Maybee]

The Cost of Coordination Failure: What Hospitals Don’t See in Their Efficiency Metrics

Hospitals are under increasing pressure to improve throughput, reduce burnout, and optimize resources. Yet many improvement efforts focus on staffing, while a less visible issue continues to impact performance: breakdowns in care coordination.

Delayed consults, fragmented communication, and inefficient patient movement create friction that slows throughput and adds to staff workload. These issues rarely surface in traditional metrics like length of stay or bed utilization, which reflect outcomes - not the processes driving them.

This webinar led by Hypercare brings together a panel of clinical and operational leaders, including:

Dr. Karim Jessa, Chief Medical Information Officer, SickKids; Emergency Physician, SickKids & North York General Hospital

Kim Force, Senior Director of Nursing Services, Littleton Regional Healthcare

Dr. Tyler S. Christie, Emergency Medicine Physician & Chief Medical Information Officer, Health Sciences North

Moderated by Dr. Joseph Choi, MD, MPH, FRCPC Co-Founder, Chief Operating Officer & Chief Medical Officer

Join the discussion to explore:

• Where coordination gaps most commonly occur across departments and care transitions

• How small delays compound into system-wide inefficiencies

• Practical steps to strengthen coordination and improve operational reliability within 90 days

Webinar: The Cost of Coordination Failure: What Hospitals Don’t See in Their Efficiency Metrics
Date: June 4, 2026
Time: 12:00 – 1:00 PM ET

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