If you had the chance to do a hospital-wide reboot of Patient Advisor roles, what you do?

[Alies Maybee]

If you had the chance to do a hospital-wide reboot of Patient Advisor roles, what you do? Are there new roles that make a difference in patient-centred care? What activities haven't happened, that needed to happen to make your/others care better?

This question has been passed around among some advisors in ON and I think it is worthwhile opening up the conversation here to get a sense across Canada of what you all think. Alies