Problem viewing PAN content on mobile

[Joan Tu]

I am having a problem with viewing posts when I log onto PAN on my mobile device. I cannot view the full post, and if I scroll down, then I will see the next reply, but again cannot see the full reply. I also have trouble navigating to the forums.

Is anyone else having a similar tech issue? I will post screenshots if I am the only one having this problem.

[Donna Rubenstein]

@Joan-Tu thanks for letting us know -you are not alone -this is an issue the websites tech support group is working on-we have it marked high priority . Please share details of this or any website issue with hello@patientadvisors.ca . The details help to sort it out .

[Debra Turnbull]

@Joan-Tu Yes, I too am having the same problem but on my computer. I'm using the Firefox browser on a PC. Which browser are you using?

[Debra Turnbull]

@Debra-Turnbull Is anyone else out there having the same problem with navigating the Forum posts?

Can you tell me which device (phone, tablet, laptop/computer) and browser you are using?

Thanks!

[Chris Johnston]

@Debra-Turnbull Hi Deb, I normally use Safari on an ipad and haven’t noticed any issues recently. I just tried it on my iPhone and it worked fine there too.

[Joan Tu]

@Donna-Rubenstein I am no longer having the issue today. Thanks.

[Joan Tu]

@Debra-Turnbull I use Safari on iPhone and I am no longer having the issue.

[Debra Turnbull]

@Joan-Tu @Chris-Johnston Hi! Good to know. Thanks for the update.