The Cost of Coordination Failure: What Hospitals Don’t See in Their Efficiency Metrics

Healthcare delays are often attributed mainly to staffing shortages and rising patient volumes, but many operational slowdowns impacting care also occur in the gaps between teams, workflows, and communication pathways.
In just two days, join us for a timely discussion on the coordination challenges that quietly contribute to delayed care, extended length of stay, and staff frustration across the healthcare system.

This webinar led by Hypercare brings together clinical, operational, and informatics leaders from across North America to share real-world perspectives on where coordination breaks down, and what organizations can do about it.

The speakers include:

Dr. Karim Jessa, Chief Medical Information Officer, SickKids; Emergency Physician, SickKids & North York General Hospital

Kim Force, Senior Director of Nursing Services, Littleton Regional Healthcare

Dr. Tyler S. Christie, Emergency Medicine Physician & Chief Medical Information Officer, Health Sciences North

Moderated by Dr. Joseph Choi, MD, MPH, FRCPC Co-Founder, Chief Operating Officer & Chief Medical Officer

Together, they’ll explore:
• The operational friction points that slow care delivery
• How delays compound across consults, handoffs, and communication workflows
• Practical strategies healthcare leaders can implement within the next 90 days to improve coordination, reduce avoidable delays, and better support frontline teams

If you are focused on improving patient flow, strengthening communication pathways, or reducing operational inefficiencies across care teams, this is a conversation you won’t want to miss.

Webinar: The Cost of Coordination Failure: What Hospitals Don’t See in Their Efficiency Metrics
Date: June 4, 2026
Time: 12:00 – 1:00 PM ET

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